Inside sales

Deadline to apply1 March 2021

TypePermanent

Hours per week40.00 hrs /week

LocationAjax

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Job Description

We are hiring a new inside sales representative to help us keep growing. The new team member will have to work under the authority of our Vice President and closely with multiple departments to ensure a smooth sales process. As an inside sales person you will have to demonstrate excellent customer services skills and professionalism. If you are motivated by developing leads and seeking new opportunities, this job is for you!

Proposed challenges

  • Analyze customer needs and respond promptly to customer inquiries;
  • Suggest the right products to customers based on their needs;
  • Responsible for managing incoming emails and calls from new customers;
  • Responsible for product knowledge to answer customer questions;
  • Developing leads and referrals (cold calls and emails);
  • Responsible closing deals;
  • Ensure customer satisfaction and provide professional customer support;
  • Communicating with customers through various channels;
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times;
  • Work in collaboration with the other departments such as Estimates, CSR, production, scheduling and sales;
  • Follow up with customers on after-sales service;
  • Perform all other related tasks.

Requirements

  • Proven inside sales experience (preferably in a manufacturing and/or technical environment);
  • Excellent verbal and written communications skills;
  • Strong listening and presentation skills;
  • Ability to communicate in a professional manner with customers;
  • Ability to multi-task, prioritize, and manage time effectively;
  • Ability to work in an organized manner and in a fast-paced environment;
  • Ability to work in team;
  • Strong phone presence and experience;
  • Ability to use computer tools (Microsoft Office, accounting, CRM, etc.).

Working conditions

We offer:

  • Health care
  • Dental care
  • Disability insurance
  • Life insurance
  • Casual dress
  • Company events
  • On-site parking

Fulltime job

Dayshift from Monday to Friday (8.00 a.m. to 5.00 p.m.)

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